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SamTrans Officials Say Riders Pleased With New Weekend Service

According to SamTrans officials, riders enjoy the new streamlined service. What do you think?

Earlier this year SamTrans combined two mainline routes on the weekends, and transit officials said Wednesday the new service is working out well for riders.

The pilot program, which is also being considered to replace weekday service along the corridor, is intended to provide an enhanced, more reliable service and a simplified, more convenient schedule, according to transit officials.

Since launching the new weekend service in August, on-time performance is breaking records on the route and ridership is up more than 2 percent in the two full months since it began operating, which translates into about 2,000 more trips carried by the ECR over September and October.

“The success we’re seeing on the new ECR validates our belief that as we transform SamTrans services to reflect the reliability and frequency our riders need, they will come to rely on us more heavily,” Chuck Harvey, SamTrans’ deputy chief executive officer of operations, said in a statement.

“This is an important first step but it’s just a beginning. We realize the demands of job and population growth and the changing commute patterns throughout the county require our continued focus and innovation and that’s what we believe the SamTrans Service Plan proposal will deliver,” he said.

The ECR operates between the Palo Alto Caltrain Station and the Daly City BART Station.

The route operates every 20 minutes throughout most of the day, serving all of the BART stations, Muni and Caltrain connections along the line.

The San Bruno and South San Francisco BART stations are served from El Camino Real, to save travel time for the vast majority of passengers.

The SamTrans Service Plan process, an 18-month study that has included extensive community outreach and input, looks at ways the Transit District can better serve new and existing passengers presented three basic directives for improvement: give the riders more of what works, less of what doesn’t and try some new things. 

Another element of the SamTrans Service Plan proposal suggests that putting more service where the riders want to go will help the agency respond to changing travel patterns throughout the county.

The ECR design doubles up on service frequency between Redwood City and Palo Alto, as well as providing increased frequency to Evergreen and Mission, and Daly City BART.   

For help with trip planning on SamTrans, call 1-800-660-4287 or visit the website at www.samtrans.com.

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